How much does delivery cost?
Delivery is free on all UK orders.
How long does delivery take?
Orders are dispatched within 2 working days and delivered within 3–5 working days, so 5–7 working days in total (Monday–Friday). See our Shipping Policy.
Do you deliver outside the UK?
No, we currently deliver to the United Kingdom only.
Can I return an item?
Yes. You can return new items within 30 days, free of charge, with no restocking fee. Returns are made in store at 124-128 City Road, London EC1V 2NX. See our Refund & Returns Policy.
Can I exchange an item?
Yes, we accept exchanges.
When will I get my refund?
Refunds are processed within 10 days of us receiving your return.
What if my item is faulty?
We accept returns of both defective and non-defective items. Contact us and we’ll arrange a refund, replacement or exchange.
How can I track my order?
Log in to My Account to see your order status.
Contact us
Gardenster
124-128 City Road, London, England EC1V 2NX, United Kingdom
Phone: +44 7760 468488
Email: contact@gardenster.co.uk
Live chat: available on our website