Last updated: 11 October 2026
These terms apply to all purchases from Gardenster at gardenster.co.uk. By placing an order you agree to these terms.
About us
Gardenster, 124-128 City Road, London, EC1V 2NX, United Kingdom. Phone: +44 7760 468488, Email: contact@gardenster.co.uk.
Orders
When you place an order you will receive an email acknowledging it. A contract is formed when we dispatch your order. We may decline an order, for example if an item is out of stock or there is a pricing error; if so, we will refund you in full.
Prices and payment
All prices are shown in pounds sterling (GBP) and include VAT where applicable. Delivery is free on all UK orders. Payment is taken when you place your order.
Delivery
We deliver to the United Kingdom only. Delivery usually takes 5–7 working days. See our Shipping Policy for details.
Returns and cancellations
You may cancel your order or return items within 30 days of delivery, free of charge. See our Refund & Returns Policy. This is in addition to your statutory rights.
Products
We make every effort to describe and display products accurately. Colours may vary slightly depending on your screen. Please follow any instructions and safety information supplied with the product.
Liability
Nothing in these terms limits our liability for death or personal injury caused by our negligence, fraud, or any liability that cannot be limited by law. We are not responsible for losses that were not foreseeable or that result from misuse of a product.
Privacy
We use your personal data as described in our Privacy Policy.
Governing law
These terms are governed by the laws of England and Wales. You may bring proceedings in the courts of England and Wales, or in the courts of your part of the UK if you live elsewhere in the UK.
Contact us
Gardenster
124-128 City Road, London, EC1V 2NX, United Kingdom
Phone: +44 7760 468488
Email: contact@gardenster.co.uk
Live chat: available on our website